Butter Software LLC ("Butter," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our software platform, or otherwise interact with our services (collectively, the "Services"). By using our Services, you agree to the practices described in this Privacy Policy.
We may collect information that you provide directly to us, including business contact information, account credentials, billing details, payment information processed through third-party payment processors, and any communications or support requests you send to us. We may also collect information automatically when you use our Services, including your browser type, IP address, device information, operating system, pages visited, usage patterns, session duration, and similar technical information through cookies and analytics technologies.
In addition, we may receive information from third-party service providers and integrations, including payment processors such as Stripe, analytics providers such as Google Analytics, customer relationship management tools, and other business service providers that support our operations.
We use collected information to provide, operate, maintain, and improve our Services; process payments and transactions; communicate with users; provide support; monitor product performance; maintain security; detect fraud; comply with legal obligations; and develop new features and functionality.
If you are located in the European Economic Area or another jurisdiction with similar privacy requirements, we process personal information based on one or more lawful bases including contractual necessity, legitimate interests, legal obligations, or your consent where required.
We may share information with service providers and vendors that assist in operating our business, including payment processors, analytics providers, cloud infrastructure providers, messaging services, and software partners. We may also disclose information if required by law, regulation, legal process, or governmental request, or in connection with a merger, acquisition, financing transaction, or sale of assets. We do not sell your personal information.
We use cookies and similar technologies to improve functionality, analyze usage patterns, and enhance user experience. You may choose to disable cookies through your browser settings, although doing so may affect certain features of the Services.
If you opt in to receive SMS or text communications from Butter Software LLC, we may collect your mobile phone number and information related to your messaging preferences and interactions.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may use service providers, messaging platforms, and telecommunications providers solely to facilitate the delivery and support of our text messaging services.
We retain personal information only for as long as reasonably necessary to fulfill business purposes, comply with legal obligations, resolve disputes, enforce agreements, and maintain records. Information may thereafter be deleted, anonymized, or aggregated.
Because our Services may be operated in the United States and other jurisdictions, information may be transferred and processed outside of your country of residence. Where required, we implement appropriate safeguards for international data transfers, including Standard Contractual Clauses or similar protections.
Depending on your location and applicable law, you may have rights regarding your personal information, including rights to access, correct, update, delete, object to processing, withdraw consent, request portability, or submit complaints to applicable regulatory authorities. Requests may be submitted by contacting us at info@buttersoftware.com.
We maintain commercially reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.
Our Services are intended for businesses and are not directed to children under the age of 16. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any updates will be posted on our website with a revised effective date. Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.
If you have any questions regarding this Privacy Policy or our privacy practices, you may contact:
Butter Software LLC
145 N 400 E
Provo, UT 84606 USA
Email: info@buttersoftware.com
